COVID-19 Back to Practice
Intuitive Healing Hands Reopening Plan
"Welcome to the New Normal"
In light of the current COVID-19 pandemic, we all find ourselves wondering how we are going to move forward safely in our everyday lives. Massage is a high risk activity for spreading this virus, but you can be rest assured that I will be doing my best to protect us both.
Here's a peek into the life of my massage practice's EVERYDAY protocols:
- A thorough intake with every new and returning client reviewing past/present medical history and health concerns/goals. Massage sessions are customized to each clients specific needs and preferences. All treatments are documented subjectively & objectively, showing action taken and a treatment plan.
- I wash my hands with soap, water, and nail brush before and after each treatment. In fact, the 'after' is up to the elbows, armpits, and I wash my face. What do I use? My favorites are Oregon Soap Co. French Clay & Geranium or Honey Oatmeal for my face, and Forest or Cinnamon & Aloe for my hands ;-)
- Each client has their own set of clean sheets, towels, and face cradle cover. I drape the sheets accordingly so as to avoid clients touching the blankets. If those blankets have been contaminated, they go in the wash as well. All client linen are washed at 90°C.
- EVERYTHING used is sanitized between clients with an alcohol/water solution (70/30) or soap and water. This includes massage medium bottles, hot stones, massage cups, door handles, toilet - anything you or I may have touched.
- And, of course, my studio is vacuumed rigorously on a regular basis.
For those of you who have made fun of me for my exuberant cleaning habits, and you know who you are, I'm about to give you more material to tease me about. Using COVID-19 best practice recommendations from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), guidance from other health-care sectors, findings from the limited and preliminary research on the virus, and the most accurate updates that could be gathered from the quickly evolving science, a list has been compiled of additional practice protocols that seem most appropriate for practitioners who are choosing to move forward with reopening their businesses.
So, here's a list of the extra precautions you and I must take to keep us both safe:
- When you arrive, I will invite you to remove your shoes in the hallway, and then wash your hands. Most of you know that I have enough soap to last a couple of years. With that said, you will have your own little slice of the Oregon Soap Company (which I will package for you to take home), along with an allotment of toilet paper and personal towel. The towel stays with me (sorry) and will go in the laundry when you leave.
- We both get to sport a face mask. If you do not bring one, I expect you to respect the 1.5 meter distance until on the table. A cloth will be used to line the face cradle in the form of a large pocket when you are face down, and the same cloth will cover your face when lying face up. My face shield is reserved for facials. If you find that you feel claustrophobic lying face down with your method of protection, sidelying is also an option.
- I have had to remove the laundry basket, treatment towels, and face cradle cover suppply from the treatment space, replace the client table, declutter my treatment medium shelf, and move the retail rack out of your reach for fast and efficient sanitation.
- Between clients, I will be opening the windows/turning on the fans, cleaning the floors, and changing my uniform, including my mask. Pens, clipboards, anywhere you have laid your clothing or have touched, will be sanitized.
- Going pee is essential. Toilet etiquette: As stated above, I will be giving a packaged toilet paper allotment, so as to prevent cross contamination. I have plenty, don't worry. All I ask is that you close the lid of the toilet before you flush so as to prevent "spray", and to wash your hands after.
- There are a few additional things I would like to highlight about changes: 1- A slight price increase, not since 2015, necessary for the changing times. 2- I will be leaving 1 hour between clients for cleaning. I don't want to take away from the normal intake/exit interview, so please understand that I cannot begin cleaning until you depart. 3- I will be taking 3 clients maximum per day. 4- Payment options remain in place. You can pay electronically when you 'book online', otherwise, cash only in studio. I will have a designated box for sanitation.
Now that I have shared what I'm doing for you, you will be required to do the same for me. I will have a short form for you to fill out and sign that I will keep in your file. For returning clients, we will use the original form, but I will have you sign and date each time you return if the questions remain the same. Questions will be as follows:
- Do you now, or have you recently had a fever of 38ºC/100.4ºF or higher, any respiratory or flu symptoms, sore throat, or shortness of breath in the last 14 days?
- Have you had a sudden loss of taste and smell (without nasal congestion)?
- Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has coronavirus-type symptoms?
- Have you or anyone you’re in contact with tested positive for COVID-19 OR are waiting on test results in the last 14 days?
- Have you traveled to an area with a high infection rate in the last 14 days?
- Have you attended a function where social distancing was not properly observed?
If you answer 'yes', DON'T COME IN MY DOOR. If the above protocols still don't put you at ease, you aren't ready to come out of confinement.
I welcome and encourage feedback, constructive criticism, cynicism, suggestions, snarkiness, wit and banter. Please let me know if there's anything else I can do for you.
In conclusion, we're all in this together, please behave responsibly and do your part in protecting yourself and those you love.
I will provide you with the same committment.